Terms & Conditions

Hi All!

We love our customers and are always happy to share our products with new shops! Here’s the brief terms and conditions we have.

1. Minimum Order Value

For all customers of babymarkets.ie minimum order value is €100. All orders are Proforma and subject to shipping charges. To avail of FREE shipping with babymarkets.ie, the order must be of €100 and over.

2. How to place order

  • Submit your order via our wholesale site at www.babymarkets.ie
  • You must be a registered user to view this site. If you have not yet registered please go to the web site, click on "Sign In" then "Create New Account". Follow the prompts and submit your information.
  • Call our customer service representative (043) 33-41000.
  • Please have an order form or the web site available when calling so that you can reference item numbers.
  • Email your order to orders@babymarkets.ie. We can provide an order form to you via email.

3. MSRP

Products or goods purchased from babymarkets.ie shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall inform babymarkets.ie that Wholesale Account wishes to do so. All discount requests by the Wholesale Account must be requested in writing to contact@babymarkets.ie and will typically be granted on a semiannual basis.

4. Wholesale Pricing

All prices are listed in Euro. All authorized retailers will receive the access to the online catalogue with wholesale prices, which are subject to current VAT rates, plus the cost of shipping. Prices are subject to change without notice. We offer FREE shipping for any orders over €500.

5. Returns

Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without babymarkets.ie prior approval and delivery instructions for transport. Shipping will be charged.

For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer.

Please email us with details of the product prior to returning it.

6. Payments

Babymarkets.ie accept credit card (MasterCard, Visa, etc), PayPal and EFT payments.

All credit card payments currently do not incur a merchant fee.

If paying via EFT, please email us through remittance advice as proof of payment.

7. Shipping

Shipping is not included in the cost of goods. On all orders shipping will be charged on each invoice at an appropriate rate, depending on delivery country, per invoice total.

Orders over €500 are FOC.

8. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact babymarkets.ie at contact@babymarkets.ie within 3 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 10 days after receipt.

9. Delivery Window

Please allow at least 3-7 working days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.

10. Backorders

Out of stock goods will be back-ordered and shown on your order page. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication.

Outstanding back-orders will be shown on each order summary. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders under €500 will be shipped on the same terms as outlined in shipping section above. Back orders over €500 no shipping charges will apply.

11. Shipping International Orders

We are shipping to all below countries by DPD Couriers, all rates are subject to 23% VAT.

Country

Zone

Transit Time (working days)

Rate €

UK (Mainland)

1

2 to 3

10,00

France

1

3 to 4

16,00

Germany

1

3 to 4

16,00

Netherlands

1

3 to 4

16,00

Belgium

1

3 to 4

16,00

Luxemberg

1

3 to 4

16,00

Austria

2

4 to 5

18,00

Czech Republic

2

4 to 6

18,00

Denmark

2

4 to 5

18,00

Poland

2

5 to 7

18,00

Switzerland**

2

4 to 5

43,00

Lithuania

3

5 to 6

20,00

Hungary

3

5 to 6

20,00

Slovakia

3

4 to 6

20,00

Slovenia

3

5 to 7

20,00

Sweden

4

5 to 7

25,00

Spain

4

4 to 6

25,00

Italy

4

4 to 6

25,00

Latvia

4

5 to 8

25,00

Estonia

4

5 to 7

25,00

Liechenstein**

5

4 to 5

52,00

Finland

5

5 to 7

27,00

Croatia**

5

5 to 8

52,00

Bosnia**

5

5 to 8

52,00

Norway**

5

6 to 8

52,00

Portugal

5

5 to 8

27,00

Serbia & Montenegro**

5

5 to 8

27,00

**Customs charges of €25 apply and may cause delays

If your country is not listed, please email us to contact@babymarkets.ie and we will quote you with our courier’s rates.

© Babymarkets.ie